How soon before the Call Center Industry is completely disrupted by automated AI Agents?
Two call center agents talk on the phone and with headset.
Talking to Myself with AI in Two-Way SMS
A conversation with myself using AI, two-way SMS and a “human in the middle” process.
AI, Chatbots and Face-to-Face Verification
Two-Way SMS becomes More Attractive with the Rise of Generative AI.
